Privacy Policy

Introduction

At Kriptone Solutions LLP (Kriptone), we are dedicated to safeguarding your privacy. We will handle your personal data in compliance with relevant data protection and privacy laws and regulations, including the EU General Data Protection Regulation (GDPR). Your information is stored and processed on secure computer systems with appropriate technological security measures and protocols in place.

In order to promote transparency and underline our dedication to protecting your Personal Data, we have created this Privacy Policy. Personal Data is information that may be used to identify an individual, such as their first and last name, email address, contact information, online identifiers, and other pertinent information, whether referring to business or personal affairs.

We acknowledge and respect your decision to visit our website without providing any Personal Data or disclosing your identity.

Compliance with Privacy Laws

We are committed to upholding your privacy and work diligently to adhere to applicable privacy laws and regulations worldwide. Our aim is to protect your privacy when you browse our website, utilize Kriptone® products, or communicate with us.

Collection and Usage of Personal Data

Upon obtaining your explicit consent, we gather Personal Data, including contact details (such as name, email address, company name, phone number, etc.), when offering you free serial keys for the trial version or online demo of the Kriptone® products. This information is securely stored using reputable service providers that undergo regular audits and comply with relevant regulations, including Mailchimp and Hubspot (referred to collectively as “Providers”).

When you purchase Kriptone® products through an online store (such as Azure Marketplace or Amazon Web Services Marketplace) or our partners (referred to as “Associates”), the collection and handling of your Personal Data will be governed by the terms and conditions established by the specific Associate. We are not responsible for any disputes that may arise between you and the Associate regarding their terms and conditions.

Please be aware that when you purchase a Kriptone® product, additional financial information (such as your payment card number, expiration date, and security code) may be collected. Kriptone does not directly collect or store your financial account data by default. Instead, we rely on reputable payment service providers (like Stripe) to handle the collection and processing of your payment information and facilitate your orders. This data is used for fulfilling the contractual obligations between you and Kriptone or its affiliates, as well as for legitimate business interests, including compliance with legal requirements (such as anti-money laundering and internal audits).

If you purchase a Kriptone® product through an Associate, the payment will either be processed directly with the Associate or through a payment gateway specified by the Associate. The payment methods and their corresponding terms and conditions will be explicitly communicated to you. Any disputes related to the payment process and the associated terms and conditions are the sole responsibility of the respective payment gateway, and we are not liable for such disputes.

The Personal Data we gather from you is used for a variety of purposes, including order processing, support (where applicable), and delivering relevant information about the products you have purchased, downloaded, or tested. When you contact us with questions, comments, or information requests, we answer with the information you supply. We may also utilize the Personal Data you supply when subscribing to the Kriptone® products email with your informed consent. This enables us to send you news, announcements, and other marketing material on a regular basis. You may unsubscribe from receiving such communications at any time. You can do so by emailing us directly at info@kriptone.com or by utilizing the opt-out link contained in each of our newsletters.

Cookies and Tracking Technologies

Our website uses cookies to track relevant content and facilitate remarketing and retargeting activities with content providers like Google and Facebook. The tracking technologies employed may collect information such as Internet domain and host names, IP addresses, browser software and operating system types, and access dates and times. This information, excluding Personal Data, may be analyzed to identify trends and gather statistics. Accepting cookies does not grant Kriptone and/or its affiliates access to your computer.

While most browsers automatically accept cookies, you can adjust your browser preferences to reject them. However, please note that refusing cookies may impact the functionality or availability of certain features on the Kriptone® website.

It should be noted that our Privacy Policy does not cover the use of cookies by third parties, such as Subsidiaries or Providers. These cookies are not monitored or regulated by us.

Security Measures

We are dedicated to implementing reasonable and appropriate measures, including administrative, technical, and physical safeguards, to safeguard the Personal Data you provide us against unauthorized access, disclosure, loss, theft, misuse, alteration, and destruction. We have a commitment to maintaining the overall security of your Personal Data and will not significantly reduce its level of protection in the future.

We adhere to industry-accepted standards to protect your Personal Data both during transmission and upon receipt. When you enter information on our request forms, we encrypt the transmission of that information using secure socket layer technology (SSL). While we make every effort to use commercially reasonable methods to protect your Personal Data, it is important to note that no method of transmission over the Internet or electronic storage is 100% secure. As a result, we cannot guarantee absolute security for your Personal Data.

Opting Out/ Managing Your Communication Preferences

We do not disclose your Personal Data to third parties. However, when you provide us with Personal Data for product demos, quotations, or support requests, we may share it with our authorized partners and affiliates in your region to improve service delivery. The transfer and protection of this Personal Data are governed by our Partner Agreements, which align with the terms outlined in this Privacy Policy. We take reasonable measures to ensure that these third parties (Kriptone partners) are obligated to protect your Personal Data on our behalf. We do not intend to transfer your Personal Data to third parties who are not bound to act on our behalf without your consent.

Please note that Kriptone and its affiliates have not sold or have any plans to sell Personal Data as defined under the Indian Consumer Privacy Act.

Your Consent

By accepting cookies, agreeing to the End-User License Agreement (EULA), providing consent for the processing of your Personal Data, subscribing to important product updates, or purchasing/downloading the Kriptone® products, you acknowledge and consent to the terms stated in our Privacy Policy. You also consent to the processing of your Personal Data for the purposes described in the Privacy Policy, as well as for any other purposes where Personal Data is collected on the Internet.

Links to Other Websites

Our website may include links to other websites for your convenience. However, we encourage you to review the privacy policies of those websites, as we are not responsible for their policies and practices.

Managing Your Data Rights

If you have any inquiries regarding the collection and processing of your Personal Data, wish to access, correct, update, or erase your Personal Data, restrict its processing, obtain a copy for your own purposes, object to its processing, or exercise any other legal rights relating to your Personal Data, you can contact us at info@kriptone.com. We will respond to your request within the timeframes specified by applicable laws, but no later than 30 calendar days. Please note that we may decline unreasonable requests or requests not required by local law. If you request the removal of your contact data from our records, please provide alternative contact data to continue using the Products and receiving related services.

Personal Data Storage and Processing Duration

We will retain your Personal Data for as long as you use the Kriptone® products. Regardless of your product usage, we may keep your Personal Data for periodic communication, such as news, bulletins, or marketing information, or to honor your preference to opt out of receiving such communications. This ensures that you do not receive unwanted communications related to the Kriptone® products.

In all cases, we will store your Personal Data for an appropriate period following the mentioned periods or other relevant timeframes, in accordance with our legitimate business interests, compliance with applicable laws (e.g., retention of financial or transactional data for tax and audit purposes), and adherence to our internal data retention policy (e.g., for audit or accounting purposes or to comply with the terms of any legal action).

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. In the event of substantial alterations to the manner in which your Personal Data is utilized, we will prominently announce such changes on our website to ensure you are duly informed.

Feedback or Question

If you have any Feedback or Question regarding this Privacy Policy, please feel free to reach out to us via email at info@kriptone.com. We are here to assist you and provide any clarification you may need.

Office No. 29-30 2nd Floor, S & D Complex,
Chikhli-Bilimora Road, Next to D-Mart,
Nandarkha, Ta – Gandevi, Dt – Navsari,

St – Gujarat, India 396 325